Due to Covid-19, all of our user tests were performed through Zoom. Five user testing sessions uncovered several issues.
One problem that stood out was that the payment page appeared before the “Your box” page. They wished that they could see what they were getting before paying. In addition to that, users wished that it was easier to access saved recipes.
More sorting options are needed
Users struggled with finding quick recipes on the recipes page. Since many parents don’t have plenty of time to cook every day, we needed to add an option to sort by cooking time.
Individual recipe pages were overwhelming.
When users opened a recipe page, they encountered an abundance of nutritional information. While they appreciated the educational aspect, navigation through the recipe was challenging.